Privacy Policy
This Privacy Policy describes how MountImagineStudio collects, uses, and protects information when you visit our website at mountimaginestudio.xyz (the “Site”) and use our services. We are committed to safeguarding your personal data and processing it in a transparent and lawful manner in accordance with applicable data protection regulations.
Last updated: 2025-10-13.
Information we collect
We may collect personal information that you voluntarily provide to us, such as your name, email address, phone number, and delivery address when you place an order, create an account, subscribe to our newsletter, or contact customer support. We also automatically collect certain technical data when you interact with our Site, including IP address, browser type, device information, pages viewed, and time stamps. This information helps us improve our services, personalize your experience, and ensure the security and reliability of our Site.
How we use your information
We use your data to process orders, deliver meals to you, process payments, and communicate about orders and promotions. We may also use data for analytics to enhance menu items, optimize delivery times, and improve user experience. In some cases, data may be aggregated and de-identified for business insights that do not identify you personally.
Legal bases for processing
We rely on several lawful bases to process your data, including necessity for performing a contract (e.g., to fulfill your order), compliance with legal obligations, and legitimate interests such as maintaining and improving our Site and services. Where required, we will obtain your consent for specific processing activities, and you may withdraw it at any time.
Sharing your information
We may share your information with trusted service providers who assist with payment processing, order fulfillment, delivery, email communications, and analytics. These processors are contractually obligated to protect your data and may only use it for the purposes described in this Policy. We do not sell your personal data to third parties. We may disclose your information if required by law or to protect our rights, property, or safety or that of our customers.
Retention and security
We retain your personal data for as long as necessary to fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce agreements. We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your choices
You may access, update, or delete your account information by logging into your account on the Site or contacting our support team. You can opt out of marketing communications at any time by following the unsubscribe link in emails or by contacting us. You may also disable cookies through your browser settings, although this may affect your ability to use certain features of the Site.
Cookies and tracking
We use cookies and similar technologies to personalize content, analyze site usage, and assist with delivery optimization. Most cookies are short-lived and can be managed via your browser settings. We may use session cookies to facilitate orders and remember your preferences. For more details, see our Cookie Policy, if available, or contact us for information about cookies used on the Site.
International transfers
As part of our operations, your personal data may be transferred to and processed in countries outside your country of residence, including United Kingdom where our servers or service providers operate. We implement safeguards to protect data in these transfers in accordance with applicable laws.
Children’s privacy
The Site is not directed at children under the age of 16. We do not knowingly collect personal data from children. If you become aware that a child has provided us with data, please contact us so we can take appropriate steps to delete it.
Third-party links
The Site may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any personal information.
Your rights
You have the right to access, rectify, erase, restrict processing, and port your personal data in certain circumstances. You may also object to processing or withdraw consent where it is the legal basis for processing. To exercise these rights, please contact +44 20 7946 0958 or use the contact details below.
Contact us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at +44 20 7946 0958 or via the site’s contact form. You may also reach us at our physical location: 43 Bedford Street, London, WC2E 9HA, United Kingdom.
We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.
By using the Site, you acknowledge that you have read and understood this Privacy Policy and agree to our collection, use, and disclosure of your information as described herein.